Academy

 

The Academy provides an integrated and fine-tuned programme to make you fit for the knowledge economy.

The KM Certification Course Programme is a flagship programme of the Academy and includes three trainings plus the development and presentation of a case study. These four modules qualify you for the Certified Knowledge Manager. The three core trainings KM Compact Kick-off, KM Essentials, and KM Advanced take place within one week, but each module can be booked separately and at different locations.

The next KM Certification Courses will take place online from 28 September to 2 October 2020 in German language and from 9-13 November in English. Register now!

The programmes in Knowledge Management are provided in cooperation with the Knowledge Management Academy, a world-leading training institute in KM, established in 2001 in Vienna, Austria. 20 years of experience and a unique global faculty of KM Pioneers with Knowledge Managers from Hewlett Packard Enterprise, Siemens, Primetals, Horizont3000, UNDP, IAEA, make the KM Academy one of the most recognized training institutes in the world.
The Certification Programme of the KM Academy is unique in the world. It addresses the essential elements of KM in a comprehensive, yet compact way, and gives insights into the leading edge technologies in KM.

Covid-19

Due to the current health situation, courses are currently offered online at greatly reduced prices! Face-to-face trainings will start later in 2021 at the earliest. We will inform you timely.

 

Open Trainings – Inhouse Trainings and Workshops

All core modules of the KM Academy are offered openly, see below. The courses, which are currently open for registration, can be found here.
Our Inhouse Courses and Workshops are tailored to the specific needs and context of our customers. You will find selected standard inhouse modules below, which can be adjusted and modified. This ranges from a strategy workshop to a full Inhouse Certification Programme, which builds the capacity to sustainably perform in Knowledge Management within your company.

Please don´t hesitate to contact the team of the Acamedy for any questions: academy@knowledge.city. We are happy to get connected with you.

 

Certified Knowledge Manager

The Knowledge Management Certification Programme of the Knowledge Management Academy stands for a state-of-the-art and practice-oriented education in Knowledge Management. With the Knowledge Management Certificate you position yourself as an expert in Knowledge Management within your company and on the international markets. You demonstrate your innovative, strategic and transdisciplinary thinking, ability to apply KM concepts in a real context and to establish and lead a km initiative!

 

The KM-A Concept

  • Learn from and with the global pioneers in the field of Knowledge Management
  • Experience how KM creates value in practice
  • Apply KM instruments in processes and projects accepted and appreciated by colleagues
  • Work in Communities of Practice and learn from peers and international experts
  • Inspire your colleagues and unleash the creativity of your company

 

Steps towards the Certificate

To achieve the KM Certificate of the KM Academy you

  • participate in the KM Compact Kickoff, the KM Essentials, and the KM Advanced Training Course
  • join two KM Talks and contribute to the online discussion
  • may want to participate (as an option) in a knowledge partnership meeting to get into the community and discuss hot upcoming topics
  • you study the learning material provided and internalize the learnings
  • you reflect your learnings in your daily practice and develop a case study (eg a km concept for your company)
  • present your case study and real practical achievements to the faculty and demonstrate your deep understanding of the subject,

Finally you will receive the Knowledge Management Certificate of the KM Academy!

 

The Faculty

The experienced KM pioneers and practitioners are a key assets of the KM Academy. They cover a wide spectrum a societal sectors, industries and organisations. Based on a long-standing and trustful collaboration at the KM Academy we provide a sound and comprehensive body of knowledge in KM. Some of the alumni of the KM Academy, experienced and recognized practitioners, have become members of the faculty themselves, sharing their learnings and practical experiences with the participants. This faculty creates a unique atmosphere and opens the doors to the future of KM.

Register now!

Knowledge Management Compact Kick-off

> Get familiar with fundamental concepts and approaches in KM!

Download here the flyer with current dates and prices.

This compact kick-off training is an excellent onboarding to the theory and practice of Knowledge Management. It provides fundamental knowledge about KM and its implementation. Understanding the practical application and the benefits for the organization is put in focus. You will learn what counts in KM, how to start, which methods and tools might be the most suitable for your context. This training also clarifies essential terms and definitions, concepts and a bit of KM history, to understand the background and current developments of KM to have a good orientation as a newcomer.

Who should participate – and why

• Knowledge Managers who want to be fit for their job.
• Managers, who are responsible for leading knowledge workers and a knowledge enterprise.
• Professionals with responsibilities linked with KM, aiming to be a competent partner.

Learnings

• Understanding the big picture of KM – key elements and challenges
• Explaining Knowledge Management to my colleagues – and to my kids
• Designing the Knowledge Management value chain
• Determining the knowledge needed for operations
• Defining roles and responsibilities – KM Governance system
• Advancing the Knowledge sharing culture

Knowledge Management Certificate

This KM Essentials Training Course is one of the modules of our KM Certification Programme, which is povided in cooperation with the KM Academy, located in Vienna, Austria.

Registration is open.

 

Knowledge Management Essentials

> How is Knowledge Management implemented successfully?

The KM Essentials Training Course focuses on essential concepts, methods and tools to anchor KM successfully in the organisation, including the implementation of a km-assessment, development of a KM policy and strategy, leadership to establish the right knowledge culture, establishing communities of practice successfully, defining and optimizing key knowledge processes, using modern IT-tools and measuring the success of KM. The implementation of KM including awareness campaigns is also a key element in this training.

Download here the flyer with current dates and prices.

Who should participate – and why
• Knowledge Managers who want to be perform at a high level.
• Managers, who are responsible for leading knowledge workers and a knowledge enterprise.
• Professionals with responsibilities linked with KM, aiming to be a competent partner.

Learnings
• Assessing the KM status and drafting a KM Concept for the future of my organization
• How to fulfill the KM-requirements of ISO-Standards 30401 on Knowledge Management
• Optimizing knowledge processes, anchoring KM methods in business processes
• Facilitating Communities of Practice and international knowledge networks
• Designing and optimizing knowledge products and knowledge services
• Analysing and Measuring the impacts of Knowledge Management and reporting on KM
• Developing a KM Awareness Campaign and communicate effectively on KM

Knowledge Management Certificate

This KM Essentials Training Course is one of the modules of our KM Certification Programme, which is povided in cooperation with the KM Academy, located in Vienna, Austria.

Register now!

Knowledge Management Advanced

> Which technologies help to boost and scale up Knowledge Management?

Download here the flyer with current dates and prices.

This training focuses on the digital transformation of KM, highlighting relevant technologies which will shape the future of the knowledge economy. A first block of the training is on how to make better use of standard tools like in Office 365, specifically addressing content management, digitalisation of knowledge processes, collaboration and communication.
Additionally participants will learn how to use more specialized tools for learning management, debriefing and onboarding. Finally participants learn how knowledge graphs are expanding the opportunities of using knowledge as a fundament for the application of meaningful AI-solutions and of digitals twins. The KM Advanced Training includes also a joint analysis of IT-Trends and how they will influence KM and the knowledge economy.

Who should participate – and why
• Knowledge Managers who want to move to the next level of digital KM.
• Managers, who want to lead the transformation towards a digital knowledge economy
• Professionals with responsibilities linked with KM, aiming to be a competent partner.

Learnings
• Making better use of Apps in Office 365
• Applying specialized tools for learning management, debriefing and onboarding
• Developing knowledge graph for meaningful AI-solutions and digital twins
• Getting an overview of upcoming IT-Solutions and how they will impact KM in the future

Knowledge Management Certificate

This KM Essentials Training Course is one of the modules of our KM Certification Programme, which is povided in cooperation with the KM Academy, located in Vienna, Austria.

Register now!

 

KM Talks

The KM Talks are regular 1.5-hours online-modules addressing specific topics and challenges in the context of knowledge management, knowledge work, and knowledge-based development. They provide the opportunity to get inspiration, learn about new topics and connect with the KM-Community.

Upcoming KM Talks:

  • Knowledge Economy Talks, hosted by our Lagos office: Click here for latest information.
  • Smart recommendations: A new killer-application in Knowledge Management?
  • Knowledge Management in multi-stakeholder partnerships and knowledge hubs
  • Advancing Knowledge Cities and Regions
  • Train the Expert: The 21st century knowledge skills
  • The Knowledge Report: An integrated approach to measuring and reporting

The dates and speakers for the next KM Talks will be provided soon.

The number of participants is limited.

 

KM Executives Lounge

> What is Knowledge Management and how does it create value?

This 1,5-hours KM Briefing adresses executives and all those who want to understand fast what Knowledge Management is about and how to take necessary action.

Key elements and terms, a few best practices as well as result and benefits are briefly summarized. After about 1 hour of introduction there is time for questions and answers.

 This training is one of the most challenging ones for us – to explain KM so briefly – but our passion is to make you curious to learn more about it.

Registration for the next briefing opens soon.

 

Knowledge partnerships

Knowledge for Development Partnership

Knowledge.city is a driving force in the Knowledge for Development Partnership (K4DP), a global, nonprofit multi-stakeholder partnership linking knowledge management with the Sustainable Development Goals of the UN. Education and training are key elements in strengthening KM and knowledge.city aims at connecting learning with real practice and societal development.

Knowledge partnerships – understood as a multistakeholder commitment to jointly advancing knowledge in a thematic field or in a city/country as a whole to achieve sustainable development – are at the heart of knowledge.city. In all countries, where knowledge.city is represented, it actively connects the local KM community and facilitates K4DP-Meeting. 

Find out more about K4DP and become a member of the gobal Knowledge for Development Partnership.

Awards

KM Award

Every year since 2009, the international Knowledge Management Award is bestowed upon an international organization as well as an outstanding personality. A jury that is constituted under the auspice of the Association Knowledge Management Austria nominates the candidates. The prize is given in recognition of the winner’s outstanding accomplishments in the research, implementation and innovation of successful management methods for knowledge politics and knowledge management. It is also meant to recognize the impact made on the development of a knowledge society in general and more specifically on knowledge creation, transformation, distribution and application.

Presentation of the KM Award 2015 to the Director-General of UNESCO
From left to right: Dr. Andreas Brandner (KMA), Dr. Irina Bokova (UNESCO), Dr. Yanko Yanev (KMA)

Awardees

2009: Prof. Dr. Ursula Schneider-Hendrich
2010: Dr. Charles Savage; IAEA – International Atomic Energy Agency
2011: Prof. Dr. Stefan Güldenberg (siehe Bild oben); UNESCO – UN Education, Science and Culture Organization
2012: Prof. Dr. Nico Stehr and UNDP – United Nations Development Programme
2013: World Bank
2014: Prof. Klaus North
2015: DI Dr. Angelika Mittelmann; UNESCO – UN Education, Science and Culture Organization
2016: Dr. Ibrahim Seba Al Marri; KM4Dev Community
2017: Prof. Leif Edvinsson; Joint Inspection Unit of the United Nations System
2018: IFAD International Fund for Agricultural Development and Dr. Ali Asghar Pourmand
2019: Charles Dhewa and ILRI – International Lifestock Research Institute

KM4D Award

The KM4D Award is given as a Knowledge Tree – designed by the Austrian designers “Walking Chair”, 2008.

There are three levels of Awards that can be achieved:

  • Golden KM4D Award: Given to those who combine excellence and innovation in KM in their industry at an international level.
  • Silver KM4D Award: Given to those who combine excellence and innovation in KM in their industry at a national level
  • Bronce KM4D Award: Given to those who have achieved a high-level in KM4D and present a credible roadmap toward the state-of –the-art.

The global winners will receive the Columns of Knowledge – designed by the Austrian artist Helmut Margreiter, 2008.

Knowledge Art Space

The Knowledge.Art.Space is art in itself. It facilitates the unique symbiosis with knowledge and art: inspiring design of Walking Chair and fascinating art work of well-known artists as e.g. Louise Deininger and Andreas Leikauf are combined with the innovative concept of knowledge space.

The Knowledge.Art.Space is presented at conferences and stimulates knowledge transfer in public space. As art collection it is based in the headquarter of knowledge.city in Vienna and reflects explicit and implicit ways of dealing with knowledge and knowledge identity. The Knowledge.Art.Space enables a new approach to comprehend knowledge.

Louise Deininger, vision – purpose

Andreas Leikauf, Experts have done my thinking for me, 2005

Walking Chair, Knowledge Space

Academy

Knowledge Management Certification Programme

Consulting

KM Assessment

Consulting

KM Strategy Development

Academy

Knowledge Management Essentials Training

Consulting

Knowledge Graphs and AI Solution

Academy

Knowledge Management Talks

Consulting

Corporate Search and Smart Recommendations

Academy

Knowledge Management Advanced Training 

Consulting

Communities of Practice

Consulting

Knowledge Hubs and Multi-Stakeholder Partnerships

Consulting

Leaving Experts Debriefing

+ Knowledge Loss Risk Assessment

Consulting

Experience Capitalisation